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Branch Manager

Branch Manager

Job Description

POSITION TITLE:     Uptown Branch Manager

REPORTS TO:         Assistant Director

DIRECT REPORTS: Adult Services Manager, Customer Services Manager, Youth Services Manager

SALARY RANGE:    R22, starting at $41.75/hr

STATUS:                    Exempt    


RESPONSIBILITIES 

The Uptown Branch Manager is responsible for planning, developing, coordinating, and overseeing all public service elements for the branch; is responsible for the day-to-day operations all public service elements.

Oversees patron operations for the library.

Provides high-level coordination in the planning, development and implementation of branch-wide programs and services.

Ensures branch resources are allocated in accordance with library goals and priorities. 

Provides leadership and support to direct reports during branch-wide projects. This can include cross-departmental communication and advocacy. 

Develops guidelines for the monitoring and evaluation of branch programs.

Serves as a member of the Leadership Team.

Responds to escalated patron concerns regarding branch patron service.

Provides on-going and as-needed information to the Assistant Director for daily operations and monthly reports for the Board of Trustees.

Coordinates activities and ensures effective exchange of information with other library systems.

Ensures the onsite security monitoring processes are effective. Collaborates with other departments on technical and facility requirements for security.

Works collaboratively with the Building Manager to ensure public services standard are maintained while work is in process in the building.

Monitors facility needs, reports issues to Maintenance, follows-up and advocates for optimal outcomes. 

Interviews, hires, develops and evaluates direct reports. This includes coaching on like presentations, personnel issues, time management and other organizational needs.

Provides input on branch budget development and guides direct reports in adhering to budgeted allocations.

Trains and oversees Librarians-In-Charge.

Maintains active involvement in the community.


REQUIREMENTS

Masters’ degree in Library Science from an ALA accredited program.

A minimum of five (5) years’ progressive experience in library management and administration or an equivalent combination of education, training and experience.

Knowledge of patron service principles and practices and proven ability to ensure high quality patron service in a consistent manner.

Experience and knowledge of conflict resolution techniques and practices.

Knowledge of public administration principles and practices.

Organizational development principles.

Understanding of budget development processes and budget administration.

Knowledge of employee training and development methods.

The ability to define problems, collect data, establish facts and draw valid conclusions.

The ability to prepare persuasive, accurate and concise reports and present those reports to the Directors, the Board of Trustees or other groups as necessary.

The ability to organize, prioritize and coordinate multiple tasks.

The ability to identify future needs of the library and develop plans to meet them.

The ability to develop and maintain effective working relationships with the public.


COMPETENCIES

Technology: Demonstrates general understanding of intermediate computer skills coupled with an understanding and knowledge of library provided equipment and software including the website, databases, catalog, and ILS; the ability to troubleshoot basic technology problems.

Teamwork: The ability to work collaboratively with others, including other departments, to achieve organizational and department goals.

Equity, Diversity & Inclusion: Commitment to interact appropriately, fairly, and equitably with all; the ability to demonstrate and foster respect for all individuals and points of view.

Ethics: Commitment to the Ohio Ethics Law and the basic ethics and values of library service.

Intellectual Freedom: The understanding and support of the library's role in providing free and equal access to ideas, information, resources, and services, from all points of view, without restriction, to every individual.

Organizational Awareness: The knowledge of and ability to support the library's mission, vision, culture, and structure; a comprehensive awareness of the library's policies and procedures.

Leadership: The ability to set and model high performance standards characterized by integrity, and to earn trust and respect of others by coaching, inspiring, and empowering teams of people to achieve strategic objectives.


PHYSICAL REQUIREMENTS

Physical requirements include: sedentary work – exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to carry, lift, push, pull or otherwise move objects.

The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; extensive reading.


Apply online at https://westervillelibrary.org/careers/.

Additional Info

Job Type : Full-Time

Education Level : Master Degree

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