Library Assistant - Outreach

Clark County Public Library Employment Opportunity

Job Title: Library Assistant – Outreach Services | Grade 10 | Part-time 24-28 hrs.| FLSA – Non-Exempt    

Location:  Main Library – Outreach Services Dept., 201 S. Fountain Ave., Springfield, Ohio

Under direct supervision of the Manager of Outreach Services, the Library Assistant – Outreach Services serves patrons through community outreach, providing quality customer service to patrons of all ages. 

To Apply: Please submit the following:

1.     Completed CCPL Employment Application – Available at library locations or two (2) formats available online at:    
        CCPL Employment Application.   

2.     Cover Letter       

3.     Résumé        

4.     Three (3) professional references

Submit: [All items required. Incomplete/illegible Applicant Packets may be disqualified]  Mail or submit in sealed envelope to any CCPL location to: Matthew Naylor – Interim Director’s Office, Clark County Public Library, PO Box 1080, Springfield OH, 45501-1080

OPEN UNTIL FILLED – Review of complete, accurate submissions begins immediately upon receipt 

MINIMUM EDUCATION & EXPERIENCE REQUIRED: 

 •    High School Diploma or equivalent

 •    Customer service experience desired; Library experience preferred

 •    Acceptable results on a criminal background check        

MINIMUM QUALIFICATIONS/REQUIREMENTS:  (View the Position Description for additional details)

 •    Able to operate motor vehicle. Valid Ohio Driver’s License and insurability on the library’s vehicle insurance policy. Proof of personal vehicle
      insurance

•    Will share driver duties. CCPL provides basic large vehicle operation instruction

•    Knowledge of basic computer applications, including MS Windows

•    Effective written and verbal communication skills

•    Must be flexible & dependable. Able to work a rotating schedule which may include evening or weekend hours; irregular hours may be required
     according to department’s needs. Maintains work schedule and adheres to CCPL attendance policies. Overtime may be required occasionally

•    High degree of accuracy and attention to detail

•    Strong organizational, written, and verbal communication skills; follow written and verbal direction

•    Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions and/or for the interview process

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES:  (View the Position Description for a detailed list of illustrative duties)

•    Provides prompt, accurate assistance for patrons in utilizing library resources and services

     o Maintains computerized patron accounts and respond to patron requests in person and over the telephone; collect fees; helps resolve patron
        account issues; prepares and issues library cards; places and fills reserves, checks in and discharges items on library software

     o Maintains familiarity with various technologies, including the Online Public Access Catalog, digital devices, etc. 

     o Maintains knowledge of available materials and patron reading preferences

     o Performs duties on library vehicles and in Outreach Services, as assigned

•    Adheres to the published Outreach Services route schedule

•    Assists with library programming as assigned

•    Assists with maintaining the department’s collection: shelving, mending, shifting, and organizing library materials; maintaining orderliness of shelves,
     furniture and displays

•    Interacts and responds appropriately with patrons, staff, community groups, local organizations, and schools

SALARY AND BENEFITS:  $16.51 per hour. Ohio Public Employees Retirement System membership; two (2) wks. vacation; holidays and sick leave, in accordance with CCPL guidelines; Voluntary life insurance offering and Ohio Deferred Compensation (457) Plan membership available. Direct Deposit required.    

Clark County Public Library is an Equal Opportunity Employer