Maintenance Manager- Shaker Heights Public Library, Shaker Heights, OH (FT)

Job Summary: 

The Maintenance Services Manager oversees the cleaning, maintenance, safety operations, grounds keeping and upkeep of equipment and supplies for the Main Library and Bertram Woods Branch.  Supervises the maintenance and custodial staff.

Job Competencies:

Ability to:

• Present a positive, professional image to the public
• Understand verbal work orders and instructions
• Speak clearly
• Use tact when dealing with others 
• Work collaboratively as a member of a team
• Work a flexible schedule, including days, evenings and weekends
• Recognize an unusual or threatening situation
• Remain calm in emergency situations
• Answer telephone and transmit messages
• Maintain confidentiality
• Add, subtract, multiply and divide
• Calculate percentages, ratios or averages
• Learn new technologies and applications
• Identify solutions and options
• Multi-task
• Read detailed forms, memos or instructions
• Read and understand specialized material and manuals
• Use correct grammar, punctuation and spelling 
• Write memos, letters, detailed instructions and incident reports
• Write policies, procedures and performance evaluations
• Find and apply relevant information
• Use independent judgment
• Set goals
• Plan, schedule and organize work
• Lift and move materials weighing up to 50 lbs.
• Perform repetitive unskilled tasks
• Perform heavy manual labor
• Operate lighting equipment
• Drive a motor vehicle
• Identify potential and existing contruction/maintenance problems
• Operate power tools
• Analyze cost estimates for work projects
• Allocate funds based upon availability and needs
• Establish performance standards
• Maintain accurate and complete records
• Maintain an effective working relationship with employees
• Identify future needs of the department and develop plans to meet them
• Define problems, collect data, establish facts and draw valid conclusions
• Resolve problems involving several variables
• Maintain a positive work environment for employees
• Identify qualified employees through screening and interview methods
• Identify and improve employee performance that requires coaching and discipline
• Ensure the quality of work as measured against established standards
• Prepare accurate reports
• Direct the daily work of others
• Develop and maintain teamwork among staff
• Delegate appropriately
• Handle sensitive inquiries
• Adapt to changing priorities