Outreach Specialist

Objective of the position:

The Outreach Specialist works individually and as part of a team to provide excellent public library service. In particular, by providing exceptional customer service to customers located primarily off library property. They are responsible for maintaining an orderly outreach collection of materials in a variety of formats, providing reader’s advisory service, managing customer accounts, and providing classes/events for customers of all ages. They will coordinate with community partners and the library’s public service departments to ensure the library has a presence at community events and minor public events, and confidently represent the library in the community to promote programs, services, and materials and to seek opportunities for new partnerships and collaborations. The Outreach Specialist may be called upon to provide general assistance as needed in any department.