Public Services Manager

Troy-Miami County Public Library is searching for a Public Services Manager to support

the library director by managing and leading the day-to-day operations of the Troy and Pleasant 

Hill branch locations, and the Collections & Cataloging department. The person in this position 

assumes the duties of the library director in their absence.

A full job description and application can be found at https://tmcpl.org/about/job- opportunities

Interested applicants should submit a resume, application and cover letter to our HR Manager at 

dbradford@tmcpl.org.

This posting will remain open until filled. Early submissions are encouraged and

appreciated.

Essential Duties/Responsibilities:

•    Supervises, trains, and makes assignments to subordinates, evaluates their performance, and 

recommends personnel actions.

•    Assists with screening applicants, interviewing and selection of new staff.

•    Monitors operations and customer service, ensures any necessary corrections are made, and 

implements staff changes to improve efficiency and quality of work.

•    Promotes awareness of the library and maintains good public relations with community groups, 

organizations, and individuals served by the library branches.

•    Coordinates, plans and promotes various library activities.

•    Monitors branch facilities (cleanliness, safety, security, use); reports problems to the 

Facilities Manager.

•    Assists in budget preparation and maintenance by forecasting branch or department requirements 

and monitoring/approving expenditures.

•    Directs the selection of library materials that meet the needs of a diverse public.

•    Attends meetings, continuing education programs and conferences to keep informed of current 

trends, issues and methods related to the library.

•    Lead and facilitate standing or special committees.

•    Work public service desks as needed, serving all patrons through expert-level reference, 

reader’s advisory, and technology assistance.

•    Initiate, plan, and present diverse and creative programs in support of department goals and 

community needs; research and arrange for vendors to present programs.

•    Actively promote library services, materials, and programs to patrons.

•    Respond to and resolve patron questions, concerns, and complaints.

•    Produces and maintains accurate files and reports.

•    Networks with other libraries at local, state and national levels.

•    Acts in the absence of the library director in matters relating to library operations.

•    Perform other responsibilities and duties as assigned.

Education/Experience:

•   Master's degree in Library and Information Science from an ALA accredited college or university 

required.

•   Minimum three years of progressively responsible prior library experience with excellent 

working knowledge of all library services, or five years of progressively responsible experience in 

a service institution with comparable demands and responsibilities (i.e., staff supervision, 

working directly with the public, working with governing boards or bodies).

Compensation/Benefits:

Starting hourly rate for this position is in the range of $22.87 - $29.00 dependent on experience 

and qualifications. Benefits available include health, dental, vision, and life insurance, paid 

vacation, holidays, and sick leave.