Youth Services Associate- Teen Focused

Shaker Heights Public Library seeks an energetic and creative person to join our Youth Services team. Work with children of all ages and the adults who care for them in a vibrant, collaborative atmosphere. You will help customers find information, recommend books and other media, plan programs, and assist with collection maintenance. Candidates must enjoy using technology and provide excellent customer service. 

This position, while a member of the Youth Services department overall, will primarily be focused on work with teen customers of the library. 

Qualifications:

• A minimum of two years of college with a bachelors degree preferred
• General knowledge of youth developmental stages
• Awareness of youth literature and popular reading interests
• Experience working with groups of children and teens
• Ability to work days, evenings and weekends
• Customer service experience
• Strong communication skills, both oral and written
• Ability to quickly learn new technologies

Union Status: This is a union position.

Hours: Full-time, 40 hours per week. This position works a variety of day, evening, and weekend hours.

Benefits: The library offers health, dental, vision, and life insurance beginning on Day 1. As well as generous paid time off including vacation, sick, and holiday hours.

Pay Information: SHPL typically hires new staff in at the entry rate of the posted pay scale. Exceptions may be made for successful applicants who have significant (5+ years) direct experience in the position at a level beyond what is expected of a new hire.

Diversity, Equity, and Inclusion Statement

We welcome, value, and seek to include people of all races, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, sexual orientations and gender identities.

We recognize that systemic inequities and barriers exist. We continually strive to dismantle them and provide equitable access for all members of our community and staff.

Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/